Last Updated: August 2025

1. Introduction

OptiPrime AI Inc. ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including the OPTI token system.

2. Multi-Provincial Privacy Compliance

3. Information We Collect

3.1 Personal Information:

• Account Information: Name, email address, phone number, location
• Profile Information: Username, profile picture, preferences
• Communication Data: Messages, feedback, support requests
• Usage Data: Platform interactions, feature usage, preferences

3.2 OPTI Token Related Information:

• Token Balance: Current OPTI token holdings
• Transaction History: OPTI token earning and spending records
• Earning Activities: Feedback submissions, platform participation
• Spending Activities: Service purchases, reward redemptions
• Gift Transactions: OPTI token gifts sent and received

3.3 Technical Information:

• Device Information: Device type, operating system, browser
• Log Data: IP address, access times, pages viewed
• Cookies: Session cookies, preference cookies, analytics cookies

4. How We Use Your Information

4.1 Platform Services:

• Account Management: Creating and managing your account
• Service Delivery: Providing platform features and services
• Communication: Sending updates, notifications, and support
• Improvement: Enhancing platform functionality and user experience

4.2 OPTI Token System:

• Token Management: Tracking OPTI token balances and transactions
• Reward Calculation: Calculating OPTI token earnings based on contributions
• Service Provision: Enabling OPTI token spending and redemptions
• Community Features: Facilitating voting and community participation

4.3 Legal Compliance:

• Regulatory Requirements: Complying with Canadian privacy and financial laws
• Tax Reporting: Providing transaction records for tax purposes
• Dispute Resolution: Resolving user disputes and platform issues
• Security: Preventing fraud, abuse, and security threats

5. Data Ownership & Control

5.1 Your Rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of data processing
• Objection: Object to certain types of data processing

5.2 Data Monetization Control:

• Your Choice: You decide if and how your data is monetized
• Opt-In Required: Data monetization requires explicit consent
• Revenue Sharing: You receive a share of revenue from your data
• Transparency: Clear reporting on how your data generates value

6. Information Sharing & Disclosure

6.1 We Do NOT Share:

• Personal Data: Your personal information with third parties
• OPTI Token Data: Your token balances or transaction history
• User Content: Your feedback, messages, or contributions
• Location Data: Your precise location information

6.2 Limited Sharing (With Consent):

• Service Providers: Essential service providers under strict contracts
• Legal Requirements: When required by law or court order
• Business Partners: Only with explicit user consent
• Emergency Situations: To protect user safety or platform security

6.3 OPTI Token Specific Sharing:

• OptiBank Integration: Token purchase/redemption data with OptiBank
• Local Business Partners: Reward redemption data with partner businesses
• Community Features: Public voting and community participation data

7. Data Security

7.1 Security Measures:

• Encryption: End-to-end encryption for sensitive data
• Access Control: Strict access controls and authentication
• Regular Audits: Security audits and vulnerability assessments
• Incident Response: Rapid response to security incidents

7.2 OPTI Token Security:

• Blockchain Security: Secure token storage and transaction validation
• Multi-Factor Authentication: Required for token transactions
• Transaction Monitoring: Real-time fraud detection and prevention
• Secure Wallets: Encrypted token wallet storage

8. Data Retention

8.1 Retention Periods:

• Account Data: Retained while account is active
• OPTI Token Data: Retained for 7 years (tax compliance)
• Transaction Records: Retained for 7 years (regulatory compliance)
• Communication Data: Retained for 2 years after last contact

8.2 Deletion Process:

• Account Deletion: Complete data deletion within 30 days
• OPTI Token Handling: Remaining tokens transferred or redeemed
• Regulatory Compliance: Required records maintained as required by law

9. Cookies & Tracking

9.1 Types of Cookies:

• Essential Cookies: Required for platform functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us improve platform performance
• Security Cookies: Protect against fraud and abuse

9.2 Cookie Management:

• Browser Settings: Control cookies through browser preferences
• Platform Settings: Control cookies through platform settings
• Opt-Out Options: Opt out of non-essential cookies

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your personal information is processed and stored in Canada. If we need to transfer your data outside Canada, we ensure adequate protection through:

• Data Processing Agreements: With international service providers
• Adequacy Decisions: Transfer to countries with adequate data protection
• Standard Contractual Clauses: For transfers to other countries

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Email Notification: Sending updates to your registered email
• Platform Notification: Displaying updates in the platform
• Website Updates: Posting updated policies on our website

Continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Provincial Privacy Commissioners

If you have concerns about our privacy practices, you may also contact your provincial privacy commissioner:

• British Columbia: Office of the Information and Privacy Commissioner
• Alberta: Office of the Information and Privacy Commissioner
• Manitoba: Ombudsman Manitoba
• Saskatchewan: Office of the Saskatchewan Information and Privacy Commissioner
• Federal: Office of the Privacy Commissioner of Canada